Return Policy:

At WEEE 5, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a hassle-free return policy. Please review the following guidelines for our return process:

Eligibility for Returns:

You may return products within 7 days from the date of delivery.

The product must be in its original condition, unused, and in the same packaging as you received it.

Non-Returnable Items:
The following Categories or items are not eligible for return:

Return Procedure:
To initiate a return, please follow these steps:

Contact our customer support team at [email protected] or whatsapp at 9711287322 within 2 days of receiving the product to request a return.

Provide a unboxing video of the product and the reason for the return with your order details.

Our customer support team will guide you through the return process and provide you with a return authorization if the return is eligible.

Return Shipping:

For eligible returns, you will be responsible for the return shipping costs, except in cases where the product was damaged or incorrect due to our error.

We recommend using a trackable shipping method to ensure safe delivery.

Refund Process:

Once we receive the returned product and inspect it, we will process the refund.

Refunds will be issued to the original payment method used for the purchase.

Please allow 5 business days for the refund to reflect in your account after we recieve the product.

Cancellation Policy:

Order Cancellation:

You may request to cancel your order within 24 hours of placing it.

To cancel your order, please contact our customer support team at [email protected].

If your order has not been processed or shipped, we will initiate the cancellation and provide a full refund.

Refund for Canceled Orders:

If your order has been processed or shipped before the cancellation request, you will need to return the product following our return policy guidelines to receive a refund.

Refunds for canceled orders will be issued to the original payment method used during checkout.

Please allow 5 business days for the refund to reflect in your account.

Contact Us:

If you have any questions or need further assistance regarding our Return and Cancellation Policy, please contact our customer support team at [email protected] or whatsapp 9711287322.